We're Here to Help You Succeed
Have questions about Decision Matrix Pro? Need help getting started? Want to explore enterprise solutions? Our team is ready to assist you every step of the way.
How to Reach Us
Email Support
Get help via email with detailed responses
support@decisionmatrix.tools
Within 24 hours
Phone Support
Speak directly with our support team
+1 (555) 123-4567
Mon-Fri, 9AM-6PM EST
Live Chat
Get instant help through our chat system
Available on website
Mon-Fri, 9AM-6PM EST
General Support
Questions about features, billing, or account management
support@decisionmatrix.tools
Sales Inquiries
Learn about pricing, plans, and enterprise solutions
sales@decisionmatrix.tools
Enterprise Solutions
Custom implementations and enterprise partnerships
enterprise@decisionmatrix.tools
Headquarters
123 Innovation Drive
San Francisco, CA 94105
United States
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM (EST)
Saturday - Sunday: Closed
Frequently Asked Questions
You can start using Decision Matrix Pro immediately with our free plan. Simply sign up and begin creating your first decision matrix right away.
Yes! We provide comprehensive onboarding for all paid plans, including video tutorials, documentation, and personalized training sessions for enterprise customers.
Absolutely. Our enterprise team specializes in custom implementations, integrations, and tailored solutions for large organizations.
Our support team is available throughout your trial period. We're here to help you get the most out of Decision Matrix Pro and answer any questions you have.
Enterprise Solutions
Looking for a custom solution for your organization? Our enterprise team can help you implement Decision Matrix Pro at scale with custom features, integrations, and dedicated support.
Our Response Promise
We typically respond to all inquiries within 24 hours during business days. For urgent matters, please call our support line for immediate assistance.